These are some of the frequently asked questions regarding Xpress Healthcare
Q. What is The Xpress Healthcare Card?
A. By Joining Xpress Healthcare you will receive substantial discounts on health services such as hospitalization, doctors, dental care, prescription drugs, vision care, hearing care, chiropractic care and much more, for families and individuals throughout the United States. Excluding KS, UT, VT and WA. The Xclusive Package is also not available in Florida.
Q. How do I get my Xpress Healthcare Savings?
A. About 3-5 days after becoming a member, you will receive your Membership Handbook and membership cards. Simply show your card at participating provider locations at the time of your appointment and your adjustment will be granted at the time you receive the products or services.
Q. Do I have to file a claim form to get the savings?
A. No. There is no paperwork to file. Most providers will provide you with the network price immediately during your visit, unless they prefer to have a re-priced bill mailed to both the member and provider.
Q. What if I have a current health condition?
A. There are no limitations on the use of the program, regardless of your health condition. There are no limits on medical use.
Q. How would Xpress Healthcare benefit my company?
A. Xpress Healthcare provides a way for organizations of all sizes to provide cost effective discount benefits to their associates.
Q. Is the Xpress Healthcare Program available in my area?
A. Xpress Healthcare is available throughout the United States. Excluding KS, UT, VT and WA. The Xclusive Package is also not available in Florida. Click here to search for providers in your area.
Q. What are the Xpress Healthcare pharmacy Savings?
A. At retail stores, you should receive cost savings of approximately 10-85% over network pharmacy's usual and customary prescription prices. Xpress Healthcare members can also save approximately 10-85% off retail drug store prices on mail-order prescriptions.
Q. How do I use the Card to get discounts on my prescription medication?
A. Just take your Xpress Healthcare membership card to a participating pharmacy. The pharmacist will process the prescription through our network administrator's pharmacy discount benefit processing system. You will pay the Xpress Healthcare discounted membership price at that time.
Q. What happens once I sign up?
A. You will receive your Membership Handbook and cards within 3-5 business days after your initial sign-up. When your cards arrive, you can immediately use the program at your doctor, dentist and pharmacy, according to its terms and conditions, by presenting your card to the health care providers listed under the program.
Q. What if I'm traveling or moving and need to use one of the health services?
A. Your Xpress Healthcare membership is valid anywhere in the United States. Excluding KS, UT, VT and WA. The Xclusive Package is also not available in Florida. Just call us toll-free and we will supply you with provider names closest to your geographic area.
Q. Why would a provider be interested in this program?
A. The Xpress Healthcare program allows providers to acquire new patients and increase their customer base.
Q. Are the prices for each service the same at all dentists or does this vary from dentist to dentist?
A. For all preventive dentistry there is a fixed fee schedule every participating dentist has agreed to use.
Q. Can my membership be denied?
A. No. Unlike insurance, Xpress Healthcare has no restrictions, and no physical is required. Once your application is processed, you will receive a Membership Handbook containing your membership card and an a summary about how to maximize your savings. Your card will include all of your necessary information.
Q. Are there any age restrictions?
A. No, there are absolutely no restrictions.
Q. Do I have to wait until I get the Xpress Health Card or can I receive the savings now?
A. You will have to wait until you receive your membership card before obtaining the savings.
Q. How is the Xpress Healthcare Card different from insurance?
A. The Xpress Healthcare Card is not insurance! We offer discounts for health-related services. The member is required to pay the discounted fee.
Q. I already have insurance. How does the Xpress Healthcare Card work with my insurance?
A. If you have a limited indemnity plan that only covers hospitalization or has a per-diem rate such as $300 per day when hospitalized, or only provides for coverage for certain diseases such as a cancer policy, you will benefit significantly when using the Xpress Healthcare card for all of your medical expenses. You may be able to use your card for prescription drugs not covered by your HMO or managed care plan. You can also use the Card to cover expenses if not covered by your insurance plan such as dental and chiropractic care. However, Xpress Healthcare does not undertake to pay for or reimburse you for your health care expenses.
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