Ten simple truths that will make your customer's feel valued.
All customers want to be heard and acknowledged.
Always answer your customers or potential customers in a timely manner.
If they have a problem with your product or service
do your best to rectify situation.
If you don;t know the answer right away
tell them that you will investigate and get back
in touch with them as soon as possible.
Set a time frame and tell them that they will
hear from you within this time frame, usually with in 24 hours.
Always be courtious and respectful to your customers.
A heartfelt "Thank You for your business"
goes a long way in getting repeat customers.
Take a look at this great video on my website for more insightful
information about showing your customers that you care.
Video by simple truths: