Ten simple truths that will make your customer's feel valued.
All customers want to be heard and acknowledged.
Always answer your customers or potential customers in a timely manner.
If they have a problem with your product or service
do your best to rectify situation.
If you don;t know the answer right away
tell them that you will investigate and get back
in touch with them as soon as possible.
Set a time frame and tell them that they will
hear from you within this time frame, usually with in 24 hours.
Always be courtious and respectful to your customers.
A heartfelt "Thank You for your business"
goes a long way in getting repeat customers.
Take a look at this great video on my website for more insightful
information about showing your customers that you care.
Video by simple truths:
Comments
Christine it is so true we must consider our customers. As Marketers we spend a great deal of time looking to sponsor. And the customers of the product we promote is overlooked. We may sponsor someone who becomes a customer for a short time, but when we gain a true customer, often they remain with us for years. The more time we spend thanking and servicing them the longer we can keep them. Shared.
Impressive Article Christine on making your customer's feel valued. Some very good advice delivered. Treat them as you would like to be treated. Liked and Shared.